Oregon Roof Consulting - Roofing Hall of Shame - 2020
Here at ORC we are well into our eighth year of service, so we offer some more Hall Of Shame entries that are real doozies. Here we go! Thank you China and up yours.
New Roof Inspection- -Three Rivers, OR (Mar 28, 2020)
Three Rivers is 19 miles south of Bend on Hwy 97 and just south of Sunriver. This is a job from a 'professional roofer' who has over 70 complaints with the Better Business Bureau and nearly 20 complaints and/or civil penalties with the Construction Contractors Board - in 3 years. Most impressive !As soon as I heard who did this I knew what i'd find. Sure nuff ! Code violations. Shingle manufacturer instructions not followed.Industry standards ?!? Then do the opposite. Hire subs and underpay them then charge some of the highest prices in the residential roofing industry.
A permit was required so of course no permit was pulled. The old metal roof was removed. This house has no attic it has vaulted ceilings so a 'cold roof' was the proper method. Cold roof means install plywood and vapor barrier on top of rigid insulation board, then install vertical stripping using 1X2's or better yet 1X3's or 1X4's, install CDX plywood on verticals which creates a pocket which allows air flow / ventilation, install underlayment on plywood then install shingles. Instead the 'professional roofer' put 2X4's between the rigid insulation then plywood on that. So now heat is escaping via the 2X4's as 2X4's have no insulating value. When there is snow on this roof you can plainly see the 2X4 outlines. Also, this homeowner is now paying to heat her roof! Add to that the insulation R value is not close to minimum standard. Add to this shingle fastening not remotely close to the shingle manufacturers requirements and edge flashing not close to correct size as is required for the enhanced warranty that this owner paid for. The lawyer retained will have a field day with this one ! I always feel badly for homeowners who are victimized by these longtime fraudulent thieves and con artists. It's the same exact story EVERY TIME. This the 16th roof I have seen done by them.
On the way home we stopped at Bend Burger Company on NE 3rd Street for an outstanding bacon cheeseburger with fresh cut fries to enjoy on the way home. Like our area Bend is presently a ghost town too. Thank you China and up yours !
New Roof Inspection - Tigard, OR (Mar 24, 2020)
The roof was completed two days before we arrived. The owner had concerns which turned out to be warranted. This new $43K roof needs :
1) Ridge vent removed and cut opening to proper size
2) 3 bathroom fans are venting in to the attic. They MUST vent outdoors
3) Ridge nails over ridge vent too short and do not even reach plywood
4) Pipe flashings are the 15 year variety - on a 50 year roof
5) At one sidewall there are 2 rows of shingles per step flashing. Can't do that. Each shingle row must have its own step flashing.
Now roofer has to come back and do all this rework. Hey! Do it right the first time! What a concept!
New Home Roof Inspection - White Salmon, WA (Mar 12, 2020)
The homeowners had mold issues in this 3 year old home, so they wanted a thorough roof inspection. Let's call this one 'The Case Of The Ripoff Builder'.
See that pipe coming out of the wall? It is venting a tank free water heater. That pipe happens to be venting into an overhang bay with 3 air intake holes in the bird block. In the attic there is an area right by this vent pipe of black mold about 20' X 12'. I wonder if the placement of that vent pipe had anything to do with it? Add to that the ridge vent had no opening on one side and a whopping 1/4" opening on the other side. Roofer apparently incompetent and in a BIG hurry as they were most likely getting paid 'piecework' which encourages speed which compromises quality. Builder apparently never heard of quality control or integrity. Professionalism ?!? . . . . . Nahhhhhhh. The owner pulled out ALL of the insulation and did mold remediation. In the garage is new insulation that will be installed - at some point.
Metal roof valleys MUST be minimum of 24" wide. These are 18". It will be nearly impossible to re-do these valleys as the factory sealant used nowadays is much more sticky / aggressive than in the past.
The OSB roof panels are tight together. There are no expansion joints. Stamped on each sheet in big bold lettering is 'sized for spacing'. For absolution and verification I called Weyerhauser Canada who made the sheets as well as the APA ( Engineered Wood Association ). I also called the Klickitat County Building Department as well as Pabco Roofing Manufacturer HQ in Tacoma Washington. I printed various sheets from these folks' websites and attached them with my summary report.
The owners will be demanding a new roof - among other things.
New Roof Inspection - Issaquah, WA (Feb 27, 2020)
Issaquah is about 30 miles ESE of Seattle. 3 1/2 hours from home. We travel a lot. All plywood was replaced however it was laid tight with no expansion joint. Can't do that. Also at the open overhangs the industry standard is to use sheets with one finish side such as AC or CCPTS. Here CDX was used which is good plywood but has no finish side. Too long of shingle nails were used so hundreds of nails are blowing through this plywood. Looks bad. Contract says nails will be "hot dipped galvanized nails". Nails are 'electro galvanized' which have no true galvanization. In this writer's view it is always best to abide by the contract that you write.
Update: When presented with our findings the roofer was very professional and contrite. Most of these guys yell and scream and call me names. Not this guy. He apologized and was willing to do what the owners wanted even if that meant a new new roof. After discussions the owners opted for a significant discount / refund.
Roof Inspection - Sandy, OR (Feb 17, 2020)
The owner of this house lives in Oman, which is next to Saudi Arabia. She is selling this house and wanted an independent assessment of the roof. Of course 3 roofers told her she needed a new roof. I told her otherwise. I am not selling anything so I can afford to be honest. One chump even put a huge tarp on the roof and created more repairs by nailing long 2X6 boards with large nails to hold the tarp down. Said 'roofer' in my opinion was trying to scare her in to buying a new roof or trying to make her feel obligated to award a new roof job because of their heroic and gallant efforts.As you can see by the close up photos these shingles are not 'shot'. All that needs to be done is rework the shingles around all protrusions. Some of these bastards will do and say anything to get a roofing job. Not this time so go rip off someone else.
Cowboy Roofers gone wild - Ashland, OR (Jan 25, 2020)
This roof can't get any worse. It's a new roof that will have to be done over. The shingles were fastened with staples which were disallowed by code in 2003. Even if staples were allowed these are too short to meet minimum penetration requirements. Staples are also mis applied meaning the staple crowns must be parallel to the butt edge of the shingles. These are mostly at an extreme angle or perpendicular. Many are also overdriven. This fastening job looks like my pet rabbit did it - with sincere apologies to The Bunster.
Newer Roof Inspection - Aloha, OR (Jan 22, 2020)
This mess courtesy of a repeat offender who doesn’t give a damn. This the 12th roof done by them and every one has had multiple legitimate negatives. Prior to and during the sale they treat you like a long lost dear relative but if you register a complaint you become an annoying enemy. On this one they used narrow crown plywood staplesto fasten the hip shingles. Fasteners MUST be roofing nails. 90+% of the nails used for the field shingles are badly misplaced with many over driven and at one large area no nails at all. Wiyh the report I attached a document with diagram from the shingle manufacturer that says nails MUST be on our embossed nailing line which is the strongest part of the shingles. Nails were way above this line. You know, placing a nail isn't that hard.
Oregon Roof Consulting and Inspection Phone: (503) 654-4612 Cell: (503) 952-6479 Email:Visit our Contact page Mail: PO Box 220190, Milwaukie, OR 97222 OR CCB: 199121 WA License: OREGORC871MR
Residential and commercial roofing project consulting in Oregon; Portland Metro, Oregon; Bend, Oregon; Seattle, Washington; Washington State; and the Pacific Northwest area. Offering professional roof consulting, inspections, project monitoring, and certifications for property owners and homeowners.
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